Lost Article / Mobile Phone Missing Report (NCR / GD)
गुमशुदा मोबाइल / सामान सूचना प्रपत्र (असंज्ञेय रिपोर्ट / GD)
यह फॉर्म गाइड हिंदी में पढ़ें (Read in Hindi) →
Official police acknowledgment for lost phone/documents, required to issue duplicate SIM, claim insurance, or block IMEI.
Documents required (आवश्यक दस्तावेज)
- Mobile IMEI Number & Purchase Invoice
- SIM Card Mobile Number
- Identity Proof of Owner
- Exact time, date, and location of loss
Key details
- Authority: State Police Citizen Portal / CEIR Portal
- Stamp paper / fee: Free (Instant digital certificate)
- How to submit: Online on State Police App (e.g. Delhi Police Lost Report / UP Cop) & CEIR Portal
- Processing time: Instant Downloadable PDF
- Official portal: https://www.ceir.gov.in
How to apply
Gather IMEI Numbers and Mobile Purchase Invoice
Locate your 15-digit IMEI number from the mobile purchase bill, original retail box, or Google Find My Device / Apple iCloud device settings.
Block SIM Card via Telecom Operator
Immediately contact your telecom operator (Jio, Airtel, Vi, BSNL) customer care to block your lost SIM card to prevent OTP theft and unauthorized usage.
File Lost Article / Missing Report on State Police Portal
Access your state police citizen web portal or mobile app (e.g. Delhi Police Lost Report, UP Cop, MP e-FIR) and choose 'Lost Article / Mobile Report'.
Block Device on National CEIR Portal
Visit the central equipment identity register at ceir.gov.in, upload the police lost report PDF, and block the IMEI across all Indian mobile networks.
Download and Retain Official Digitally Signed Police Acknowledgment
Download the official digitally signed Lost Article Report PDF (NCR/GD) required by telecom stores to issue a replacement SIM card and for insurance claims.
How to fill the form
- Enter complainant's full legal name, current address, contact mobile number, and email ID.
- Provide exact details of the lost handset: Brand, Model, Color, and 15-digit IMEI 1 and IMEI 2 numbers.
- Mention the associated mobile number and telecom service provider of the SIM active in the device.
- Clearly state the exact date, approximate time, and specific location/landmark where the phone went missing.
- In the incident summary, write clearly: 'Mobile phone was lost/misplaced while traveling; no physical assault or theft witnessed'.
Common mistakes to avoid
- Reporting a phone as lost (NCR) when it was actually stolen or snatched through force (which requires an FIR, not a lost report).
- Delaying SIM card blocking, giving cybercriminals access to banking apps, UPI, and OTPs.
- Entering an incorrect 15-digit IMEI number, which prevents CEIR blocking and phone tracking.
- Failing to download and save the official PDF receipt immediately after online report submission.
Frequently Asked Questions
- What is the difference between a Lost Mobile Report (NCR/GD) and an FIR?
A Lost Report is a non-cognizable record acknowledging misplacement without criminal intent, while an FIR is registered for cognizable crimes like theft or snatching.
- Can I get a duplicate SIM without a police lost report?
Most telecom operators require a copy of the police lost report acknowledgment or reference number before issuing a duplicate SIM for lost handsets.
- What is the CEIR portal and how does it help?
CEIR (ceir.gov.in) is the Government of India portal that blocks lost mobile IMEI numbers nationwide, preventing anyone from using the handset on any Indian telecom network.
- Is there any fee for filing an online lost mobile report?
No, filing a lost article or mobile missing report on state police citizen portals and the CEIR portal is completely free of cost.
- What happens if my lost mobile phone is traced by the police?
When a new SIM is inserted into a blocked phone, CEIR alerts the state police, who recover the phone and notify the registered owner to collect it from the police station.